Resources

Call Blitz materials:

Day 1 Elluminate

Day 2 Elluminate

Day 3 Elluminate (including the details of the "Five Minute" Welcome Call)

Day 4 Elluminate

Day 1 Slides Call_Blitz_Introduction_and_Day_1_Monthly_Call_Monitoring.pptx

Day 2 Slides Call_Blitz_Day_2_Grace_Period_Monitoring.pptx

Day 3 Slides Call_Blitz_Day_3_CA_View_Monitoring.pptx

Day 4 Slides Call_Blitz_Day_4_Last_Assignment_Submitted_Monitoring.pptx

Number Crunching:

Completion Rate: Credits/Credits+w/f+cf = CR

Phone Call Data Monthly Call Formula.pptx

How To ...

2011 Withdrawal Process Withdrawal_Process_2011.docx

Password Cheat Sheet FLVS Password Cheat.docx

How to locate your Quarterly Completion Rate in VSA Locating Your Completion Rate in VSA.docx

How to Change a Start Date Changing Start Date in VSA.docx

VLL Identification VLL Identification.docx

Instructions for adding zeros Instructions_for_adding_zero.pptx

Kenexa

Access Goals-Kenexa Access.docx

Essential 5 Overview Goals-Essential 5 Overview.ppt

Essential 5 Wording Goals-Essential 5 Wording.docx

Literacy Goals Goals-Literacy.docx